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Frequently Asked Questions
Are the products handmade?
Yes, all our copper products are handcrafted by skilled artisans, ensuring high quality and uniqueness.
What are the health benefits of using copper products?
Copper utensils are known for their health benefits, including improved digestion, enhanced skin health, and anti-inflammatory properties.
What payment methods do you accept?
We accept various payment options including Cash on Delivery, credit/debit cards, UPI, and e-wallets like Paytm and Google Pay.
Can I modify or cancel my order?
Orders can be modified or canceled within a 12 hours after order placement. Please contact our customer support by clicking on the WhatsApp icon for assistance.
What is your return policy?
Please send us the images of the products and its packaging so that our return processing team can approve or reject.
How do I initiate a return?
To initiate a return, please contact our customer service team with your order details, product images and reason for return.
When will I receive my refund?
Refunds are processed within 7-10 business days after we receive the returned item.
Do you offer warranty on your products?
Yes, we offer a warranty on our products against manufacturing defects.
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Call Us
+917249105773
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Mail Us
natrajenterprises730@gmail.com
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Reach Out To Us
Natraj Enterprises
Opposite Laksh Hospital
Takiya ward Bhandara
441904 (MH)